Winbox h is committed to protecting every piece of personal information you share with us. This privacy policy clearly explains how we collect, use, store, and safeguard your data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy ("Policy") is published by winbox h ("we", "platform") and applies to all users who register, browse, or use any services provided on the winbox h platform. It has been drafted in accordance with the requirements of the Malaysian Personal Data Protection Act 2010 (PDPA) and international data protection best practice standards.
This privacy policy explains in detail the types of personal data we collect from you, why we need it, how it is used, who it may be shared with, and what rights you have over that data. We believe full transparency is the foundation of trust between winbox h and every Malaysian player we serve.
By registering a winbox h account or continuing to use our platform, you acknowledge that you have read and understood this privacy policy. If you disagree with any part of it, please stop using our platform and contact us for further discussion.
Winbox h only collects data that is strictly necessary to provide you with a safe, responsible, and high-quality service. Below are the categories of data we may collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction records | Mandatory |
| Platform Activity Data | Betting records, game history, gaming preferences | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communications Data | Support correspondence, complaints, and feedback | Voluntary |
Winbox h collects personal data through several different channels, depending on how you interact with our platform:
Winbox h uses collected personal data solely for legitimate and transparent purposes, as outlined below:
Winbox h does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your personal data may only be shared in the following limited circumstances:
All third parties handling winbox h user data are required to sign a data protection agreement and comply with security standards equal to or higher than those of winbox h itself.
Winbox h invests seriously in security infrastructure to ensure your personal data remains protected at all times. Our security measures include:
Winbox h retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required under applicable Malaysian law.
Once the retention period expires or upon your request for deletion, winbox h will securely delete or anonymise your data using industry-standard methods.
As a winbox h user based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA), which we fully respect:
To exercise any of the above rights, please submit a written request to privacy@winboxh.com along with your account number and a copy of your MyKad for identity verification purposes.
The winbox h platform uses cookies and similar tracking technologies to enhance your experience and gather analytics data that helps us improve our services. Below are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the winbox h platform.
Winbox h is an adult betting platform intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from minors under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child is using the winbox h platform are encouraged to contact us immediately at support@winboxh.com.
Winbox h reserves the right to update or amend this privacy policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Whenever material changes are made, we will:
Your continued use of the winbox h platform after any changes are published constitutes your acceptance of the updated privacy policy. We encourage you to review this page periodically to stay informed.
Winbox h has appointed a Data Protection Officer responsible for ensuring compliance with this privacy policy. If you have any questions, concerns, or complaints regarding your data privacy, please contact us via:
All privacy-related enquiries will be responded to within 3 working days. For data access or deletion requests that require identity verification, the processing period is up to 21 working days in accordance with PDPA requirements.
If you are not satisfied with our response, you have the right to lodge a complaint directly with Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.
Six concrete commitments from winbox h to protect the personal data of every Malaysian player
Your data is protected, your privacy is respected, and your gaming experience is secure. Register a free winbox h account today and enjoy a welcome bonus of up to RM 600.